At Ribelin, customer service is an integral part of the quality process. Everyone is committed to providing the technical support and services our customers need. We try to give our customers every possible advantage with toll free numbers for immediate assistance.
Our customer service representatives are people just like you who want to do a good job. They are customer oriented and use their extensive training to satisfy our customers’ needs for products and services. These are the people who handle the day to day procedures of taking and tracking orders and coordinating our customers’ requirements.
Our customer service representatives are cross trained on many raw material lines and specific customer requirements. We provide initial and ongoing training in job-specific areas and quality improvement. At Ribelin, we encourage and support personal and professional growth. We know that it is our people who bring ideas to life, providing new and better products and services to our customers. We know the customer has a choice when it comes to doing business – we want it to be with us!